Information about the organisation of the practice and the staff in the team. More...
When the surgeries are open & how to make appointments with doctors and nurses. More...
We have a range of services from Travel Clinics to Chronic Disease Clinics. More...
The results so far are shown below.
Total responses: 65
|1||How far in advance would you like to be able to book and appointment?|
|2||Have you ever missed an appointment because?|
|I had recovered||9||13%|
|I was delayed by traffic||10||15%|
|Too difficult to cancel||2||3%|
|3||Would you like to be reminded about your appointment?|
|4||Missed appointments are a problem for the practice. Can you easily contact the practice when you wish to cancel an appointment?|
|Most of the time||19||29%|
|5||I feel that the way in which the surgery provides me with health information is adequate?|
|6||I have enough information about the services on offer?|
|7||Which of the following do you use to find out information about the practice?|
|8||Did you know that you can book an appointment with your GP online?|
|9||Are you aware you can have a telephone consultation with the duty doctor?|
|10||If you had a telephone consultation, was the GP able to deal with your problem by phone?|
|11||Would you use the telephone consultation service again?|
|12||Would you consider making a appointment for a telephone consultation in the future?|
|13||What situation would you use a telephone consultation for?|
|New urgent problem||30||46%|
|New routine problem||14||21%|
|No face to face appointments available||23||35%|
|14||Overall, how satisfied are you with the care you get at this GP surgery?|
|Not very satisfied||1||1%|
|Not at all satisfied||3||4%|
|16||How old are you?|
|75 and over||4||6%|
|17||Do you have any comments or suggestions on how we can make the appointment system easier for you?|
|[text response - use View Comments]|