Appointments

Routine appointments

To request a routine appointment please submit an online consultation form.

Alternatively you can phone the surgery on 020 8333 5000 and speak with one of our receptionist.

When you get in touch, we’ll ask what you need help with. We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Cancelling or changing an appointment

If you no longer need your appointment or cannot attend your booked appointment, we have a dedicated cancellation line – please call 020 8333 5019

Telephone Consultations

A telephone consultation is offered on a daily basis at your request or depending on your clinical need. Telephone consultations have proven to be very popular with our patients and is an alternative to coming to see a doctor face to face. If it is clinically deemed that you need to be seen the practitioner will triage your needs and you will be given an appointment. Please note our receptionists will ask you for the reason for your appointment in order to direct you to the correct service or practitioner.

Home Visits

Our doctors would be able to see 4 to 5 patients in the Practice in the time it takes to do a single home visit. Therefore we encourage patients to come to the Practice if possible. Home visit requests are reserved for housebound, disabled and terminal care patients.

Primary Care Network Enhanced Access Services

This service offers telephone and face to face appointments with either a GP or Nurse and these appointments can be booked via your GP Practice and you may be offered an appointment at another practice within our Primary Care Network.

Our Primary Care Network is called Riverview Health PCN and consists of the following practices:

Conway PMS (44 Conway Road, Plumstead, SE18 1AH)

Gallions Reach Health Centre (Thamesmead Medical Associates to Bentham Road, Thamesmead, SE28 8BE)

Royal Arsenal Medical Centre (21 Arsenal Way, Woolwich, SE18 6TE)

St Marks Medical Centre (24 Wrottesley Road, Plumstead, SE18 3EP)

Thamesmead Health Centre (4 – 5 Thames Reach, Thamesmead, SE28 0NY)