August 2024 Newsletter
CYBER ATTACK UPDATE
IN JUNE OF THIS YEAR, SYNNOVIS, ONE OF THE KEY PROVIDERS OF LABORATORY SERVICES FOR THE NHS, WAS TARGETED IN A CYBER ATTACK THAT TEMPORARILY DISRUPTED PATHOLOGY SERVICES. WE WANT TO KEEP OUR PATIENTS INFORMED ABOUT THE IMPACT OF THIS INCIDENT AND REASSURE YOU ABOUT THE STEPS BEING TAKEN.
WHAT HAPPENED?
The cyber attack targeted Synnovis lab systems, causing temporary disruptions to Pathology services. While no patient data has
been reported as compromised, the attack did lead to delays and cancellations in processing lab results, which affected the turnaround time for all tests.
How It Affects Our Patients
- Test Result Delays: If you had any tests done during or shortly after the attack, there may have been delays in processing your results. We encourage patients contact the surgery if they are still awaiting results or need further information.
- Patient Data Security: There is no evidence that any personal or medical information was compromised during the attack Synnovis and the NHS have assured that patient data remains secure, and they are continuing to strengthen their cyber defences.
- Ongoing Recovery. Although most systems have been restored, some services may still experience minor delays as the labs catchup with the backlog caused by the disruption. We appreciate your understanding and patience during this time.
If you have been affected by the cyber incident there is now a national help line for members of the public to contact by dialling0345 8778967
TRAVEL SEASON
Before heading abroad , check if your destination requires any vaccines, such as for hepatitis A, typhoid, or yellow fever. Book a travel consultation w ith us 8 weeks in advance to get vaccinated by simply filling out a travel vaccination form on our website.
TRAVEL FIRST AID KITS
Having a well-stocked first aid kit can save you a lot of trouble when you're away from home. Consider packing the following essentials.
- Pain relief medication(paracetamol or Ibuprofen)
- Antihistamines for allergic reactions or hay fever
- Antiseptic wipes and plasters for minor cuts
- Insect repellent and bite cream
- Any prescription m edications you take regularly
April 2024 Newsletter
AS SPRING BLOSSOMS AROUND US, WE'RE DELIGHTED TO BRING YOU OUR LATEST NEWSLETTER FROM THAMESMEAD MEDICAL ASSOCIATES, APRIL IS A TIME OF RENEWAL AND HOPE, AND THIS MONTH'S NEWSLETTER IS FILLED WITH UPDATES, HEALTH TIPS, AND IMPORTANT INFORMATION TO KEEP YOU INFORMED ON YOUR HEALTH JOURNEY.
PATIENT TRIAGE
We've revamped our on line forms, transitioning away from on line consult and embracing AccuRx starting from January. This change marks an exciting step forward in improving efficiency and enhancing patient care. To access our on line forms, simply visit our website and click 'Consult with your GP Online.' You'll find options to submit both Medical and Admin queries. Under the Admin section.you'll find options for fit notes, test results, repeat prescriptions, and any other administrative tasks.
RADIOLOGY
South East London NHS has implemented a new electronic requesting system for radiology exams (X-ray, Ultrasound, CT, MRI, Bone Density and Nuclear Medicine).
This means that your GP no longer needs to fill out paper request forms ifyou require
one of these examinations.
For X-rays,you can simply walk in for the service at Queen Elizabeth's Hospital. For all other tests, the hospital will contact you directly to arrange the appointment.
Additionally, the results from these examinations will be sent back to your GP electronically. The specific process may vary slightly depending on the type of exam required.
SPRING HEALTH TIPS
Protect Yourself from Allergens: Spring time allergies can be a nuisance for many people, so take steps to minimize exposure to allergens. Keep windows closed on high pollen days, shower after spending time outdoors, and consider using allergy-friendly bedding and air purifiers in your home.
Travel Vaccinations Reminder: Planning a trip? Don't forget to arrange your travel vaccinations in advance! To ensure we can accommodate your needs, please fill out one of our travel vaccination forms at least six weeks before your departure date. This allows us ample time to schedule your appointments and administer any necessary vaccinations before you travel.
December 2023 Newsletter
WELCOME ALL TO OUR NEW PPG NEWSLETTER. THE LATEST NEWS ON ALL DEVELOPMENTS WITHIN THAMESMEAD MEDICAL ASSOCIATES. WE HAVE DECIDED AS A PRACTICE TO NO LONGER HOLD MEETINGS INSTEAD YOU WILL BE RECEIVING OUR NEWSLETTER EVERY 3 MONTHS BY EMAIL
Opening Hours
HAPPY HOLIDAYS
Christmas Eve Closed
Christmas Day Closed
Boxing Day Closed
27th December 8:00am to 6:30 pm
28th December 8:00am to 6:30 pm
29th December 8:00am to 6:30 pm
30th December Closed
New Year's Eve Closed
New Year's Day Closed
Normal opening hours from Tuesday 2nd January
PHONE SYSTEM
We're excited to introduce our new phone system, which allows you to minimise your wait time. Instead of waiting in a queue in the morning, you can now select for a call-back service at your convenience.
Simply select this option, and be confident that when your time in the queue comes, we will immediately ring you, allowing you to go about your day without having to wait on hold. The change was put in place with your convenience in mind, delivering a smooth
and efficient experience for all.
NEW STAFF
We have the pleasure in presenting the newest members of Thamesmead Medical Associates. Dr. Stasopoulou and Dr. Ebubdike have joined us as salaried GPs, bringing their knowledge and commitment to improving the quality of care we offer.
Darshita, our new receptionist, is looking forward to ensuring a welcoming and efficient experience for all of our patients. We are also pleased to welcome Rachel as our new medical secretary and Kaz who has taken the role of IT Administrator. We remain committed to providing you with the best standard of healthcare as we grow and change.
FLU AND SHINGLES
As the flu season approaches once more, we provide flu vaccinations to all eligible patients. To be eligible for the flu vaccine, you must be 65 or older. If you are between the ages of 18 and 64 and are at risk, as well as children aged 2-3 years. Children aged 4 and up should have the immunisation offered at school.
Those turning 65 and 70, as well as those already aged 70-80, will be eligible to receive the Shingles vaccine after their birthdays beginning September 1, 2023. Patients will be contacted by their practice when they become eligible.